Frequently Asked Questions
What makes Raah Perfumes different from other brands?
We are perfume enthusiasts who prioritize quality over profit. Our perfumes are handcrafted with the highest-quality materials and 40% oil concentration, ensuring long-lasting and unforgettable scents. Unlike many brands that outsource production, we craft everything in-house, maintaining strict SOPs and continuously improving through a dedicated R&D budget. At Raah, you’re not just buying a perfume—you’re experiencing a story.
Are your perfumes inspired by designer fragrances?
Yes, our perfumes are inspired by designer fragrances, but they’re adapted to suit Pakistan’s weather. We add our own unique twist to ensure the highest quality. While they may not smell exactly the same, they’re crafted to provide the best possible experience.
How can I place an order?
You can place an order directly on our website, through Instagram, or at our stall during events.
What payment methods do you accept?
We currently accept Cash on Delivery (COD) for all orders.
How long does delivery take?
Delivery times depend on your location. Please refer to our Shipping Policy for more details.
Do you deliver outside Pakistan?
No, we currently deliver only within Pakistan.
What happens if my order is delayed or lost?
If the delay or loss is within the company’s control, we bear the cost. For delays caused by external factors, such as weather or strikes, please refer to our Terms and Conditions.
Can I return or exchange a perfume I don’t like?
Yes, you have 7 days after delivery to request a refund or exchange. No Questions Asked
Are there any products not eligible for returns?
Yes, Makhsoos (Customizable Perfumes) and orders delivered more than 7 days ago are not eligible for refunds or exchanges.
How long does it take to process a refund?
Refunds are processed within 1-2 business days after the returned item is received.
Are Raah perfumes long-lasting?
Yes! All our perfumes are designed to maximize projection, sillage, and lasting. For Makhsoos, as it’s customizable, performance may vary, but we strive to deliver the best quality.
How does the customizable perfume process work?
When you order Makhsoos, we contact you via WhatsApp to finalize the perfume based on your desired scent and budget. Once you decide, we craft it and deliver it—all without requiring an advance payment.
What’s the difference between Everyday, Special Wear, and Weekend Wear perfumes?
We’ve carefully curated our perfumes into categories based on their scent profiles:
Everyday Wear: Fresh and versatile for daily use.
Special Wear: Bold and luxurious for events and celebrations.
Weekend Wear: Fun and vibrant scents for casual outings.
